Elevating
Expectations

Customer service is our first priority with
top notch quality workmanship

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About company

Locally owned and operated in Richmond Virginia, Priority Elevator, a division of W & H Resources, is a SWaM certified full-service elevator company that is dedicated to making quality service our #1 priority.

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SWAM certificationAll Departments (Service, Repair, Modernization and New Construction) of Priority Elevator fall under one umbrella. These entities do not operate in "Silos" – as such, we are much more flexible in accommodating our customer's needs. Our services include elevator maintenance, modernization, inspections, repairs and new installations of all vertical transportation equipment including: commercial passenger and freight elevators, LULA elevators, escalators, handicapped accessibility lifts, stairway lifts, vertical reciprocating conveyors, and dumbwaiters.

W & H Resources is registered with the Commonwealth of Virginia as a Class ‘A’ Elevator Contractor and has credit accounts with all major elevator supply companies throughout the United States.

Below are listed some unique features and benefits you will receive by choosing Priority Elevator Company as your service provider.

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Customer Focused
Service
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Quality
Craftsmanship
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24/7
Fast Service
 
Our Experience

We currently employ over 25 elevator technicians who are members in Local #51 of the International Union of Elevator Constructors.

Our mechanics have experience maintaining, modernizing and installing all different makes and types of elevators and escalators. We hire and retain the best mechanics in the industry. They are committed to providing our customers with minimal downtime, a quick response time and safe, efficiently operating equipment. Our employees are notable for their technological know-how in conjunction with their hands-on experience, thus making sure our clients receive the most professional and efficient service possible.

Priority Elevator Company is a Richmond based, locally owned, locally operated company. The owners are local and 100% active in the company. By being a regionally owned company, we do not have layers of overhead and bureaucracy; thus, we can react quickly to our customer’s needs and provide excellent, personable service.

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Our References

Satisfied Customers

dominion logo
Dominion Energy
henrico hospital logo
Henrico Doctor’s Hospital (HCA)
Westminster logo
Westminster Canterbury
U of R logo
University of Richmond
US Army logo
Fort Lee (United States Military)
VCU logo
VCU

Products & Services

We pride ourselves in guaranteeing a 100% live answer rate whether calls are placed during normal business hours or after hours. Our mechanics are dispatched during the day by our service coordinator and during the off hours by our personalized answering service which is locally owned and operated in Richmond Virginia.

We specialize in the following services:

  • Passenger Elevators
  • Freight Elevators
  • Escalators
  • Dumbwaiters
  • Material Lifts (VRCs)
  • ADA Chair-Lifts
1 Number, 1 Ring,
Live answer EVERYTIME!

(804) 643-5306


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  • 20 Mechanics on staff currently
    • LOCAL 51 – International Union of Elevator Constructors (IUEC)
  • Presently maintain all makes and models of vertical transportation equipment
  • Emphasis on structured MONTHLY service on all elevator and escalator equipment
  • Customized maintenance plans
    • Type and Age of equipment
    • OEM Specification and Recommendations
    • Environment - Building traffic flow and dependency on vertical transportation
    • Individual customer’s preferences and demands
  • Testing and Inspection – WE OWN THE SCHEDULE!
    • 3rd Party Inspection Companies: NEISDEISEEISE&F….
1 Number, 1 Ring,
Live answer EVERYTIME!

(804) 643-5306


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  • Install only NON-PROPRIETARY elevator equipment and controls
  • Offer FREE design assist consulting on design builds
    • ALWAYS with the owner, end user, and future operation / MAINTENANCE cost in mind
  • Excellent working relationships with all General Contractors
  • ONE COMMON GOAL = Quality TCO
  • #1 Priority for ALL New installations:
    • Deliver products on schedule – handed over on time, the first time!
Contracting Partners
Various logos of Partners
  • OVER 100 YEARS of In house MOD Estimating and Project Management experience
    QUICK ESTIMATING - RAPID QUOTING – REALISTIC BUDGET PRICING
  • We install only NON-PROPRIETARY elevator equipment and controls
    • #1 distributor of MCE Elevator Controls in the Mid Atlantic
  • Specialize in "CUSTOM" elevator projects
Major Customers
U of V logo
VCU logo

We currently have accounts with all major suppliers. We can obtain nearly any part for your equipment overnight through subsidiary parts companies of the major elevator manufacturers and independent elevator parts suppliers. We own or have access to diagnostic tools for troubleshooting nearly all makes and models of elevators.

For sourcing parts that are not readily available on the open market (due to obsolescence, no longer in production, etc.), we often pull from our warehouse stock (14,000 sqft warehouse in Richmond) or utilize certified refurbishing and part machining partners.

Material Suppliers
Various logos of Suppliers

Servicing Area

We are happy to consider work in the surrounding areas on a case by case basis.
Accomack
Albemarle
Alleghany
Amelia
Amherst
Appomattox
Augusta
Bath
Bedford
Bedford (City Of)
Bland
Botetourt
Bristol
Brunswick
Buchanan
Buckingham
Buena Vista (City Of)
Campbell
Caroline
Carroll
Charles City
Charlotte
Charlottesville (City Of)
Chesapeake (City Of)
Chesterfield
Clarke
Clifton Forge (City Of)
Colonial Heights (City Of)
Covington (City Of)
Craig
Culpeper
Cumberland
Danville (City Of)
Dickenson
Dinwiddie
Emporia (City Of)
Essex
Fairfax (City Of)
Falls Church (City Of)
Floyd
Fluvanna
Franklin
Franklin (City Of)
Frederick
Fredericksburg (City Of)
Galax
Giles
Gloucester
Goochland
Grayson
Greene
Greensville
Halifax
Hampton (City Of)
Hanover
Harrisonburg (City Of)
Henrico
Henry
Highland
Hopewell (City Of)
Isle Of Wight
James City
King And Queen
King George
King William
Lancaster
Lee
Lexington (City Of)
Loudoun
Louisa
Lunenburg
Lynchburg (City Of)
Madison
Martinsville (City Of)
Mathews
Mecklenburg
Middlesex
Montgomery
Nelson
New Kent
Newport News (City Of)
Norfolk City
Northampton
Northumberland
Norton (City Of)
Nottoway
Orange
Page
Patrick
Petersburg (City Of)
Pittsylvania
Poquoson (City Of)
Portsmouth (City Of)
Powhatan
Prince Edward
Prince George
Prince William
Pulaski
Radford
Rappahannock
Richmond
Richmond (City Of)
Roanoke
Roanoke (City Of)
Rockbridge
Rockingham
Russell
Salem
Scott
Shenandoah
Smyth
South Boston (City Of)
Southampton
Spotsylvania
Stafford
Staunton (City Of)
Suffolk (City Of)
Surry
Sussex
Tazewell
Virginia Beach City
Warren
Washington
Waynesboro (City Of)
Westmoreland
Williamsburg (City Of)
Winchester (City Of)
Wise
Wythe
York

 

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Whether you need a new elevator system, repairs to an existing one, or simply a second opinion, please don't hesitate to call us. We will put our decades of wisdom and experience to work for you.

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